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Reviews From
Happy Customers

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  • Professional and courtious

    “The team arrived as scheduled, clearly explained everything they will be performing. Did the work, explained what they did and found, and cleaned up. Will continue using and recommend to others!”

    Walter G.

  • We had done business with Precision Plumbing before, and was very pleased with their work.

    “We had done business with Precision Plumbing before, and was very pleased with their work. (not a sump pump issue) So our sump pump did not respond during our power outage which lasted two and a half days. Actually, the battery back-up was suppose to kick in.....but didn't. Our whole basement flooded! We immediately thought of Precision , made a call and set a time for someone to come and give us an estimate. We received three through our email and will contact them today with our decision.”

    Daniel T.

  • I was very impressed by the knowledge and courtesy both on the phone and in person.

    “I used Precision Plumbing for the first time last week. I was very impressed by the knowledge and courtesy both on the phone and in person. Prompt arrival and left house clean. No high pressure sales -- fully explained all options and costs. Will definitely use again.”

    Jennifer G.

  • Paul D. was a good worker and was also very pleasant and friendly during the entire repair. Thanks, Paul.

    “We had a plugged drain from our bath tub. The drain was made with old iron piping with a huge trap that probably hadn't even been cleaned in 10 years. Paul D. of Precision Plumbing removed the old trap and part of the old iron pipe, re-piped everything with PVC and installed a PVC trap. He then snaked (rodded) the whole pipe to ensure it was completely clear and free-flowing. He was a good worker and was also very pleasant and friendly during the entire repair. Thanks, Paul.”

    Matt K.

  • Ethan was our tech, and was pleasant, knowledgeable, hard-working, and clearly dedicated to doing a great job.

    “In the middle of a Saturday afternoon, we suddenly had water running down the inside of a wall, flooding a crawl space, and spewing onto the driveway from the bottom of the overhang of our second floor split level. While my husband shut off the water to the house, an internet search led us to Precision. The people handling the calls couldn't have been nicer or more efficient. Because of the extreme cold, they had techs out on calls all day, but promised we would get service today, and we did. Ethan was our tech, and was pleasant, knowledgeable, hard-working, and clearly dedicated to doing a great job. We had TWO burst pipes, he had to not only work outside in the cold to repair them, but went above and beyond to get some insulation and plastic to put in the space after the repair. He spent hours getting the problem solved so we could have water service restored today. I would recommend both Precision and Ethan without hesitation. We have some kitchen updates planned for this year, and I have no doubt that we will use Precision, and request Ethan.”

    Leslie H.

  • I will be recommending Precision Plumbing to my friends and family in the future. Great Job.

    “i just had a new water heater installed by Precision. The service was awesome and I was kept informed several times throughout the day by Lisa as to when the technician would arrive. It started with the equipment delivery by Jerry who was very polite and asked where I would like to have the items placed. Next I received a call letting me know that Paul Dziaranaga would be at the home within the hour to install everything. Paul was fantastic and professional when he arrived. He walked me through the whole process and allowed me to watch the entire thing without any issues. I was very pleased with everything and he left no mess behind. I will be recommending Precision Plumbing to my friends and family in the future. Great Job.”

    David Y.

  • 5 for 5 Excellent service

    “The frustration of a couple of days of trying to clear our clogged kitchen drain ourselves was resolved the moment we contacted Precision Plumbing. Service representative Bianca took our call and within a few minutes had put us on a pathway to solving our problem. She was intelligent, understanding and sensitive as she lead us through a description of what our needs actually were. And, although she suggested that a technician may not be able to respond until the next day, the reality was that a service technician was on site in our kitchen within less than 3 hours. Enter service technician Richard H. He too was excellent in every way. He gave us a clear understanding of how he proposed to solve the problem. He gave us a clear and complete cost estimate, and he carried out the work efficiently and effectively. He also gave us good advice on how to prevent reoccurrences of the problem. He was personable and generated confidence . So thank you Bianca. Thank you Richard. And thank you Precision Plumbing. You have just become our "go to" plumber if ever we have plumbing needs in the future.”

    Gary G

  • They are simply the best.

    “This is the second time that we have used Precision Plumbing. We are both completely Satisfied with the Service and the honesty displayed. Andrew was a total professional, and everyone should use Precision for any plumbing needs that come up.”

    Jeff and Marilyn

  • Very highly pleased.

    “Very highly pleased. Would call John before anyone else to help with my plumbing. He is a very good person also, and does the best work. Thanks from Dale”

    Dale D.

  • Their employees are first-class human beings: they clearly want to do a good job and make their customers happy!

    “I had Precision troubleshoot my slow draining kitchen sink, and they did an excellent job as always. They installed an external clean out one year ago, and they did an excellent job at that time, too. Their employees are first-class human beings: they clearly want to do a good job and make their customers happy, and they set an excellent standard for other businesses.”

    Kirk V.

  • Professional and economical!

    “This is our 2nd time using Precision Plumbing. Both times, they arrived close to the schedule. They professionally solved the problem and cleaned up. The 2nd time the work to resolve the problem was less than they quoted, so they reduced the cost significantly. I recommend them and will continue using them”

    Walter

  • Prompt clean and very knowledgeable able to give me different options and help me decide what I need to do

    “Prompt clean and very knowledgeable able to give me different options and help me decide what I need to do . great job ps this is the first review I’ve done”

    Richard H.

  • Honest and valuable, fantastic service in my book!

    “Billy helped me last month and came back today and fixed a joint no charge. Honest and valuable, fantastic service in my book! They stand behind what they do and mean it.”

    Maria D.

  • We will continue to use Precision in the future.

    “The dispatcher was proactive the day before when Precision needed to reschedule the appointment for later in the morning the next day. It was a rainy day, and I was amazed when Paul D., the plumber, put on shoe covers before entering the house. Paul was very professional and, after reviewing with me the problem with the existing ejector pump, provided options and explained the pros and cons of each. The pump wasn't cheap, but the cost included all parts (including a silent check valve) and labor. This is not the first time we've used Precision, and we will continue to do so in the future.”

    Ron & Christine D.

  • He left the utility area clean and neat, and handled everything very professionally.

    “Billy Lambert installed a water heater at my home. He was able to install on the same day that he came by for an estimate, and he answered all of my questions patiently and thoroughly. He left the utility area clean and neat, and handled everything very professionally.”

    Happy Customer

  • Highly recommend Precision for any plumbing issues!

    “Highly recommend Precision for any plumbing issues! We used them last year to rod out our pipes because we have a bad tree root issue every year! This year, the roots were so bad that it created blockages all throughout our pipes which caused the drain inside to back up and almost overflow into the house. Carl came out and suggested that we hydro aqua jet the entire line. It is more expensive than rodding but well worth the money! They put a camera down our pipe and showed us the condition. You could barely see through them that's how bad they were blocked with tree roots and gunk. After they finished the jetting, they put the camera back down and it was like looking at new pipes!! All our plumbing is back to normal and we shouldn't have any issues with blockages for at least 5 years!! Carl was very knowledgeable and explained the whole process to us every step of the way which is very comforting when you are spending that much money on a repair. Everyone at this company is very kind, from the secretary who answers the phone to the technician to comes to the house.... all very nice and know what they are talking about!! Very honest company! Very professional!!!”

    Teresa K.

  • I highly recommend them!

    “I called earlier today, and they had someone at my home the same day. This is during the Chicago deep freeze, so I know they are super busy. Andrew came, gave me and estimate and got the work done quickly. I told him we were looking at replacing our water heater soon, and he offered to give me a free estimate for that too. He gave me detailed explanation about what he did, and how he fixed our faucet. I was very happy with the professionalism from the company, the text message introducing the technician, the phone call telling me he was on the way, the follow up text message to make sure I was happy. I highly recommend them!”

    Lori

  • I would recommend Precision Plumbers.

    “He was very professional. He explained what was wrong and the options I had. I never felt pressured. I would recommend Precision Plumbers.”

    Therese B.